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Can I update my order?We cannot update the order that has already been submitted. This is for the security of your credit card transaction.
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Can I cancel my order?Our team is aiming to ship your orders as soon as possible. In this regard, we may not be able to cancel your order. For digital products, you will receive an instant downloadable file. Hence, no cancellation can be offered.
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How can I track my order?After you place your order, you will receive an order confirmation within 20 minutes. You will receive a shipping confirmation email as soon as we ship your order with the tracking number. If you have an account with us, just log in to your account, and you can check the tracking order on the My Orders page. We highly recommend you create an account on our website for easy tracking and communication. If you did not receive any order or shipping confirmation from us, please email help@havvidaandco.com to verify your email address.
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Can I change my shipping address for the order?We can not update shipping addresses on orders that have already been shipped. If the status of your order is unfulfilled, please email havvidaandco@gmail.com or send us a chat message with the correct shipping address to see if the address can be updated.
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Where do you ship?We ship within the USA as of the moment ;) Soon, we will be able to ship worldwide! We want to spread good vibes with our unique and inspirational products wherever possible! Shipping time may vary depending on location and other factors. Please refer to our Shipping Policy for further information related to shipping.
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Do you accept returns?Please refer to our Return & Refund policy.
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